Review Spending Settings

Cardholders can review which categories are allowed or blocked on their True Link Visa® Prepaid Card. 


Review Spending Settings

Cardholders can review their card’s Spending Settings in the following ways:


Option 1 - True Link Financial mobile app: Cardholders can download and log in to the mobile app to review their card’s Spending Settings. Spending Categories will be shown as blocked or allowed, and cardholders cannot change these settings.


Option 2 - Online dashboard: Cardholders can go to our website (https://member.truelinkfinancial.com/sign-in) and log in using the last 4 digits of the Card number, the last 4 digits of their Social Security number, and their date of birth. Once they log in, cardholders can review their Spending Settings from the home page. Spending Categories will be shown as blocked or allowed, and cardholders cannot change these settings.


Option 3 - Customer Support: Cardholders can receive information on recently declined transactions by contacting our Customer Support team.

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